BENEFITS
Healthcare
Clear Career Path
Paid Time Off
Bringing a white collar experience to a blue collar industry by providing an exceptional one stop shop solution for all auto enthusiasts needs.
We are our word. Maintaining honesty, transparency, and fairness with both clients and team members is of the utmost importance. Being true to your word, fulfilling commitments, and acting in an ethical manner even when faced with difficult decisions is essential. We always hold ourselves accountable for mistakes and strive for improvement.
- Integrity
- Team Player
- Results Driven
- High Standards
- Dependable
- Relentless Mentality: We practice what we preach. Our team exemplifies high standards, so we are constantly growing, evolving, and setting the bar exceptionally high. No matter the circumstance, we never settle for a quick and easy solution. We are dependable and resourceful when problem solving, maintain a team player mentality, and are consistently growth-minded.
- Shared Success: We are results driven. The achievements of our clients directly contribute to the overall success and growth of our business. We are deeply invested in the prosperity, progress, and fulfillment of our clients and consider it our most significant win.
- Always Excellent: We are our word. Maintaining honesty, transparency, and fairness with both clients and team members is of the utmost importance. Being true to your word, fulfilling commitments, and acting in an ethical manner even when faced with difficult decisions is essential. We always hold ourselves accountable for mistakes and strive for improvement.
CURRENT OPENINGS
Detailer
Are you passionate about cars and have a knack for making them look their best? If so, Simple Details is seeking a talented Detailer to join our team. In this role, you will be responsible for polishing, coating, and protecting cars to perfection. You will work on a variety of amazing vehicles, from classic cars to luxury sports cars.
Simple Details Employment Opportunity
Detailer
Are you passionate about cars and have a knack for making them look their best? If so, Simple Details is seeking a talented Detailer to join our team. In this role, you will be responsible for polishing, coating, and protecting cars to perfection. You will work on a variety of amazing vehicles, from classic cars to luxury sports cars.
We are looking for a highly motivated and detail-oriented individual with a strong work ethic. You should be able to work independently as well as part of a team. Experience in the detailing field is helpful but not required. We are willing to train the right candidate.
If you are ready to join a team that is passionate about cars and committed to providing the highest quality detailing services, we encourage you to apply for this position.
Here are some of your areas of focus:
- Paint Polishing
- Ceramic Coating
- Hand Washing
- Quality Control
- Assist with Workflow
Paint Protection Film Installers
At our company, we approach detailing and Paint Protection Film (PPF) installations with the utmost precision and artistry. We understand that the quality of a PPF installation is highly dependent on the skill and expertise of the installer. Our team comprises passionate and dedicated individuals who treat every vehicle as a unique canvas, ensuring that the PPF installation seamlessly complements the vehicle’s design and enhances its overall appearance.
Simple Details Employment Opportunity
Paint Protection Film Installers
At our company, we approach detailing and Paint Protection Film (PPF) installations with the utmost precision and artistry. We understand that the quality of a PPF installation is highly dependent on the skill and expertise of the installer. Our team comprises passionate and dedicated individuals who treat every vehicle as a unique canvas, ensuring that the PPF installation seamlessly complements the vehicle’s design and enhances its overall appearance.
You will have the opportunity to work on a wide range of vehicles, from exotic sports cars to everyday commuter cars. Our clients come from Virginia and other parts of the United States, entrusting us with their prized possessions. We welcome both experienced and aspiring installers who share our commitment to excellence and craftsmanship.
Your responsibilities will include meticulously preparing vehicles for PPF installation, skillfully applying PPF to various surfaces, and customizing patterns to achieve a flawless and cohesive look. You will also be involved in quality control, ensuring that every installation meets our rigorous standards.
Joining our team means becoming part of a dynamic and collaborative environment where we continuously strive for perfection. You will receive comprehensive training, have access to state-of-the-art tools and materials, and work alongside highly skilled professionals who are dedicated to delivering exceptional results.
We offer competitive compensation, opportunities for professional growth, and a positive work culture that values teamwork, creativity, and attention to detail. If you are passionate about automotive detailing and PPF installations and have a keen eye for aesthetics, we encourage you to apply to join our team. Together, we can elevate the art of PPF installations and create stunning transformations that exceed the expectations of our clients.
Responsibilities include:
- Vehicle Prep for installation
- PPF installations
- Plotting and customizing PPF patterns
- Quality control
Executive Assistant
Position Overview
The purpose of this role is to work directly with the CEO to manage schedules and communications and daily administrative tasks. This role will work to coordinate and organize appointments, meetings, travel, and much more. Your role will be to ensure every detail of the daily duties for the CEO are coordinated between team members and the leadership team.
Simple Details Employment Opportunity
Executive Assistant
Position Overview
The purpose of this role is to work directly with the CEO to manage schedules and communications and daily administrative tasks. This role will work to coordinate and organize appointments, meetings, travel, and much more. Your role will be to ensure every detail of the daily duties for the CEO are coordinated between team members and the leadership team. This is a critical role, dedicated to ensure a smooth running process for our Leadership, Sales and Operations. This is a highly strategic position, where tasks and routines will transition quickly and strong versatility is a must.
Responsibilities (tasks associated with the role)
- Complex calendar management including scheduling meetings, appointments, and travel.
- Understand all key dates, commitments, and complexities of the CEO’s calendar.
- Organization and selection for events, photo shoots, and content creation videos.
- Travel purchases and itinerary planning. Catering arrangements as needed.
- Communicate internally and externally on behalf of the CEO – must have the ability to relay the CEO’s vision and mission with all correspondence.
- Personal and professional task management – to include items such as research, light errands, shopping, purchasing gifts, etc.
- Provide support during live events, including scheduling and creating events online and in-person and support throughout.
- Create and maintain KPI reports and charts for weekly, monthly and Quarterly meetings.
- Answering daily inbound calls and direct them to the appropriate party and scheduling callbacks for CEO.
Requirements (and expected proficiencies to excel in this role)
- High school diploma or equivalency
- Highly organized and able to multitask
- Self-driven and proactive nature
- Familiarity with email, internet, Apple OS, Google Apps
- Excellent written and oral communication skills required
- Passion for exceptional customer service
- 2 (minimum) years of Customer Service experience
Metrics (Expected Results)
- Maintain an organized calendar, with no overlap in meetings or appointments.
- Complete tasks and projects with a high level of efficiency, accuracy, and confidentiality.
- Ensure all of the CEO’s email inquiries are responded to by the end of the day each day and checked 3 times (morning, afternoon, evening) throughout the day.
This job description is not all-inclusive and certain activities, duties or responsibilities may be required of the employee as needed.
Sales Development Representative
Position Overview
Sales Development Representatives (SDRs) prospect and book qualified prospects for set calls onto the Business Consultants (BC) calendar. They prospect through a multi-channel approach of phone, email and Facebook messenger and manage a pipeline of leads given to them on a weekly basis. They are an essential part of building up a massive sales pipeline for the BCs to close into our programs.
Simple Details Employment Opportunity
Sales Development Representative
Position Overview
Sales Development Representatives (SDRs) prospect and book qualified prospects for set calls onto the Business Consultants calendar. They prospect through a multi-channel approach of phone, email and Facebook messenger and manage a pipeline of leads given to them on a weekly basis. They are an essential part of building up a massive sales pipeline for the BCs to close into our programs. SDRs work closely with the BCs to maintain communication about prospects, meeting times, closing strategies, and quality control of set calls booked. Our SDRs understand how to combine a solid work ethic with the ability to think outside the box in order to attract qualified prospects for meetings. Our SDRs understand that building out the skillset of outbound sales is a great foundation for a successful career in sales and entrepreneurial ventures.
Responsibilities
- Establish and nourish new customer and business relationships with prospects
- Maintain a clear and clean pipeline of weekly leads in the CRM
- Coordinate with SDR coach on new ways to attract clients and to clear any blockers of the process
- Follow up extensively with leads over prolonged periods of time
- Understand, meet and exceed targets, key performance indicators (KPIs), and critical success factors
- Available Mon.- Sat. to hit call target, email nurture, and prospect if need be
- Ideally, rotate AM/PM call shifts to vary outreach times
- Share call recordings with SDR coach for training purposes
- Attend one training/feedback session per week with SDR coach
- Conduct in-depth In-Person consultations to uncover clients goals and needs and tailor proper recommendations of products and services based on info provided by client
- Suggest ways to improve sales and client experience (e.g. planning marketing activities, changing the store’s design, suggest new offerings and packages based on client feedback, etc.)
- Process POS (point of sale) purchases
- Call target per day is hit and tracked
- Each lead assigned same week is touched via email and Facebook messenger a minimum of 2 times per week
- 10 qualified meetings are booked per month
- Stat sheet is updated by end of day and sent to Sales Manager
- All client interactions are properly documented in CRM
- A consistent 75% lead to Consult is maintained
- Remain knowledgeable on products offered and discuss available options
- All internal communication cycles are properly followed
- Efficient with Facebook/ IG, email, and texting
- Excellent over the phone communication
- Desire to learn sales
- Excellent communication skills
- Highly persistent when faced with objections
- Well organized and able to maintain a pipeline that can be observed by SDR coach/Manager
Requirements
- Efficient with Facebook and general social media platforms
- Exceptional over the phone (this is a requirement)
- Exceptional in-person presentation
- Excellent communication skills
- Must be great at presenting
- Excellent at building rapport
- Open to learning new processes in sales
- Are routine driven
- Open to growing rapidly
- Self-sufficient and able to properly manage one’s own time
- Well organized and able to maintain a pipeline that can be observed and understood by the SDR Manager
COMMUNICATION CYCLE
- Attends Daily Sales Training at 9:30am EST Monday-Friday
- Attends Daily Sales Team Wrap Up at 3:30pm EST Monday-Friday
- Tracks & Reports on all required Metrics M-F by 5pm EST
- Attends 1:1s with Sales coach bi-weekly
- Completes EOW report every Thursday by 4PM EST
CHAIN OF COMMUNICATION
When presented with situations beyond the realm of knowledge to resolve:
- Search within all materials and trainings to find answers independently
- Ask another team member who may know (SDRs, BCs, etc.)
- If Urgent: Reach out to the SDR Manager via Slack; If Not Urgent: Email SDR Manager with all pertinent details and timelines
- Resolve situation using knowledge gained
Social Media Content Specialist
***Please include a portfolio link or PDF when you apply.***
Position Overview
The Social Media manager will administer the company’s social media marketing strategy and advertising with objectives being to grow our following across multiple platforms, increase engagement, generate leads and sales every day.
Simple Details Employment Opportunity
Social Media Content Specialist
***Please include a portfolio link or PDF when you apply.***
Position Overview
The Social Media manager will administer the company’s social media marketing strategy and advertising with objectives being to grow our following across multiple platforms, increase engagement, generate leads and sales every day.
Responsibilities (task associated with the role)
Social Media Growth: You will be focused on increasing followers, engagement, comments, likes, shares, etc.
- Social channels include Instagram, Facebook, LinkedIn, Tiktok and YouTube
Social Media Brand Management: Keeping our brand and voice consistent across our platforms. You will be responsible for graphics as well as outsourcing to another graphic designer we have in-house. We are looking for someone with ideas, strategy, and management skills to make sure everything gets done.
- Represent brand correctly on each platform (IG, FB, LI, TT, YT and Pinterest)
- Create graphics for posts and stories AND/OR outsource graphics to another designer in-house
- Manage your time to ensure all the balls in the air stay in the air. Multiple channel engagement is not for the faint of heart.
Campaign Creation: Our business launches different products and services throughout the year and we will have you help create a social media campaign for each project that helps spike engagement and turn our raving fans into customers.
- Work closely with Manager to create and execute plan
- Work with outside agency partners on our SEO and paid marketing strategies
Analytics & Tracking: Studying our numbers monthly and coming up with strategies to improve our performance.
- Track key metrics for each channel
- Use metrics to identify trends, areas of improvement and areas of expansion
- Track, evaluate, and interpret weekly and monthly performance analytics to refine social strategies and optimize engagement
Learning New Trends & Staying Up To Date: The social media world changes so quickly and part of your job will be to stay up to date with the absolute latest trends so we can implement them quickly.
- Ensure social accounts are updated with the latest content while leveraging platform features, including highlights, pinned posts, collaborations, links in bio, and more
Community Management: Engaging with comments, helping solve customer service related issues and making sure that our customers are well taken care of or directed to the person that can help them.
- Manage social media “inboxes”
- Respond or engage with all comments
Promote Products Organically Through Social: Create strategies and content plans to sell company products. Bonus compensation is part of this plan, and your success with this area of your position will directly correlate to your higher income.
- Subtly engage following and encourage sales
- Track sales through social channels
- Strategically promote content from our website and YouTube in a timely manner across social platforms, including Instagram, Facebook, TikTok, and LinkedIn
Content Creation: Whether it’s our daily captions, weekly emails, text message, or blogs, writing is a big part of this position as well.
- Collaborate with detailers in our studio daily to showcase the unique work they perform
Requirements (expected proficiencies to excel in this role)
This position is for a person that meets the following:
- 2 years (minimum) experience with social media strategy and management
- Instagram, Facebook, and TikTok EXPERT. Additionally, we will also be incorporating more Youtube and LinkedIn.
- Canva (or equivalent program) expert
- Availability to monitor social media channels daily, including evenings and weekends as needed
- Experience managing a social content calendar, paid social advertising campaigns and social activity monitoring
- Experience analyzing and summarizing metrics/data to identify trends and make recommendations
- Organized online, in life and in your head
- Project Management skills that would make Asana cry
- A deep passion for social networking technologies
- You consume and create new things (to test new ideas/concepts/theories). You are on the cutting edge of the industry.
- A self-starter with the willingness, and desire, to “roll up your sleeves” and get the job done
- Experience using social media monitoring tools
- Strong interpersonal skills with ability to work well with your teammates
- Preference for working in a fast-paced, entrepreneurial environment
- Commitment to providing a high level of customer service
- This is not required but highly desired, if you have any photography or videography skills, or photoshop experience, please make sure to let us know
- Ability to work in a fast-paced, dynamic environment and adapt to evolving trends and technologies
Desired Characteristics
- Ability to take initiative to work with minimal supervision, and multi-task to meet tight deadlines
- Excellent organizational skills, attention to detail, and ability to manage multiple projects and priorities
- Ability to effectively use strong analytical and problem-solving skills
- Should be curious and eager to develop and test new ideas and create daily
- Strong interpersonal and communication skills to collaborate effectively with cross-functional teams, talent, and external partners
Metrics (KPIs) / Success Measured By:
- Minimum “X” comments under each CTA Reel
- “X” CTA DM’s from IG Stories each week
- IG Engagement Growth Min “X”% average per month
- FB Group engagement minimum “X”% per month
- $”X” in Product/Service purchases via social media per month
This job description is not all-inclusive and certain activities, duties or responsibilities may be required of the employee as needed.
We Are Hiring!
Simple Details Elite Automotive Care of Virginia Beach, Virginia is now hiring! Browse our current job openings. If you would like to be considered for a career position, complete our online employment application.
HAVE FURTHER QUESTIONS? PLEASE CONTACT US!
If you still have additional questions, please send a message or call us at 757-553-8235.